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Services | New Town Plaza


We provide an array of customer care services to make your shopping experience more enjoyable. Our Customer Care Centre opens from 10am to 10pm daily at Level 4 Phase I and Level 1 Phase III.

Baby Care Services

Baby diaper supply*

Baby pant supply*

Baby trolley borrowing*

Baby trolley rain cover borrowing*

Baby wet cleaning cotton supply*

Body support borrowing*

Breast milk storage bag supply*

Breastfeeding shawl borrowing*

Cooling gel sheet supply*

Disposable bibs supply*

Provision & Borrowing Services

Battery / CD / Toner recycling

Bicycle repair tool borrowing*


Locker service*

Mobile phone / tablets screen cleaning kit supply*

Small / Medium Pet Stroller Borrowing*

Small Pet Carrier Borrowing*

Dog Leash Borrowing*

Disposal Diaper for Pets

Pets Poop Bags 

Portable induction loop system

Sanitary napkin supply*

Sewing kit supply*

Reusable Bag borrowing*

Umbrella & raincoat borrowing*

Wheel chair borrowing*



Business Services

Local facsimile service

Photocopy service

Sale of postage stamps*

Unlimited Wi-Fi Service

First Aid Services

AED First aid device

Barf bag supply*

Disinfectant wipes supply*

Face mark supply*

First aid kit

Infrared forehead thermometry

Information Enquiry

Guest comments’ collection

Internet access

Lost and found

Towing services enquiry

Taxi calling services

Transport enquiry

Promotion Enquiry

Free parking redemption privileges

Mall’s promotional event enquiry

Shopping privileges information

* While stock lasts.


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